1xBet promo code not working: causes and fixes

Code checked
Short answer

A 1xBet promo code usually fails for one of four reasons: it was typed wrongly or into the bet slip, it was added after the first deposit, no welcome bonus was selected, or the person already had an account. Find your case in the table, then contact 1xBet support with your account ID.

Official 1xBet partner code
PROMX22
130% / €130 · new customers · 18+
Claim bonus

Checked 5 November 2026. T&Cs apply. Partner link.

On this page
  1. Problem → fix
  2. What to send to support
  3. Questions and answers

Problem → fix

What you seeWhat to do
“Promo code is invalid”Retype PROMX22 in the registration form, no spaces. Not in the bet slip.
No bonus after depositCheck Settings → bonuses are enabled; check the deposit met the minimum and the payment method qualifies.
You deposited before adding the codeAsk support immediately; the welcome bonus is usually lost after the first deposit.
“Code already used”A welcome bonus was already claimed by you, your household, device or payment method.
No promo code fieldTap “Add promo code”, update the app, or register on the mobile website.
Bonus vanishedThe wagering deadline passed or a withdrawal request cancelled it — see terms.

What to send to support

  • Your account ID
  • The code you entered: PROMX22
  • Date and time of registration
  • Amount and method of your first deposit

Questions and answers

Why does 1xBet say my promo code is invalid?

Usually a typo or the wrong field. PROMX22 goes in the registration form.

I didn't get the 1xBet bonus — what now?

Check bonus settings and payment method, then contact support with your account ID.

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